FAQ'S

Jet Set Go is your gateway to affordable travel and unforgettable adventures. Here's how it works:

1) Sign Up: Start by signing up for a Jet Set Go membership. You can choose between a free or paid membership, depending on your travel preferences.

2) Explore Exclusive Deals: Once you're a member, you gain access to our curated selection of exclusive travel deals. These deals are handpicked to help you discover incredible destinations, whether you're on a budget or seeking luxury experiences.

3) Plan Your Trip: Browse through our travel deals, destination guides, and resources to plan your perfect getaway. We provide you with the tools and information you need to create a memorable travel experience.

4) Book Your Adventure: When you find the perfect deal, book it directly through the links provided. We connect you with trusted travel partners to ensure the best deals and a seamless booking process.

5) Enjoy Your Journey: Pack your bags, embark on your adventure, and make incredible memories. Whether you're traveling solo, with family, or with friends, Jet Set Go is here to make your journey stress-free and affordable.

6) Share Your Experience: We love hearing about your travels! Let us know via email or social media that you've booked. Share your adventures, tips, and insights with our community and inspire fellow travelers.

Jet Set Go takes the hard work out of travel planning, so you can focus on what matters most – experiencing the world. Join us and start exploring today!

At Jet Set Go, we offer both free and paid memberships to cater to different travel preferences and needs. Here's how they differ:

Free Membership:

Limited Alerts: Free members receive one alert every two weeks. This means you'll be notified of exclusive travel deals, but the frequency is lower compared to paid members.

Access to Exclusive Deals: You can access a selection of exclusive travel deals curated to help you find budget-friendly options and exciting destinations.

Standard Customer Support: Free members have access to our standard customer support, ensuring your questions and concerns are addressed.

Paid Membership:

Weekly Alerts: Paid members receive weekly alerts, giving you more frequent access to exclusive travel deals. This is especially valuable because some deals are time-sensitive or have limited availability.

Priority Access: Paid members get alerts ahead of free members, ensuring you have the first opportunity to book the best deals. This can be crucial for securing limited offers.

Priority Customer Support: We prioritize customer support for paid members, offering faster response times and dedicated assistance.

In summary, while both free and paid memberships grant access to exclusive travel deals, the paid membership enhances your experience with more frequent alerts, priority access to deals, and priority customer support. This premium membership is designed to provide you with greater convenience and a competitive edge in securing fantastic travel opportunities.

Yes, you can cancel your subscription at any time. We understand that travel plans can change, and we want to provide you with flexibility. To cancel your subscription, simply log in to your Jet Set Go account, go to the "Subscription" section, and follow the cancellation instructions provided. Once you've canceled, your membership will remain active until the end of your current billing period, and you won't be charged for any future renewals. If you encounter any issues or need assistance with the cancellation process, please reach out to our customer support team on info@jetsetgo.co.za, and we'll be happy to help.

Jet Set Go primarily covers the main international airports in South Africa, including Johannesburg, Cape Town, and Durban airports. We focus on these major hubs to provide you with a wide range of travel options to international destinations.

Additionally, we also send out local travel deals, which may include smaller regional airports within South Africa. These deals are designed to help you explore different regions of the country conveniently.

So, whether you're planning an international adventure from one of the major airports or looking for a local getaway from a regional airport, Jet Set Go has you covered with exciting travel deals and options.

Absolutely, we do! While our primary focus is on providing affordable travel options for all our members, including economy class, we also keep an eye out for exceptional deals on business and first-class flights.

When we come across extraordinary deals that are hard to believe and offer exceptional value, we make sure to share them with our Flight Club subscribers. Flight Club members receive exclusive notifications of these premium deals, ensuring they have access to the most extraordinary travel experiences at unbeatable prices.

So, whether you're looking for budget-friendly options or seeking the luxury of business or first class, Jet Set Go is here to deliver incredible travel opportunities.

The flight deals we share are subject to availability and may have certain limitations. Some deals are time-sensitive and can disappear quickly due to high demand. Airlines and travel providers may have limited seats available at the advertised prices, so it's essential to act promptly if you find a deal that suits your travel plans.

Paid subscribers to Jet Set Go enjoy a significant advantage in these situations. They receive early access to deals, providing them with a better chance of securing these limited-time offers before they become unavailable to free members.

We always strive to provide accurate and up-to-date information on deals, but we cannot guarantee the availability of any specific deal at the time of booking. Therefore, it's advisable to book as soon as you find a deal that meets your criteria to maximize your chances of securing it.